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Nubian Array Privacy Policy

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We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information in line with GDPR.  

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Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

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  1. The Information We Collect
     

We may collect, store and use the following kinds of personal information:

a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation.

b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.

c) Information that you provide to us for the purpose of registering with us (including Name, Postal Address, Telephone Number(s) & Email address);

d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including Name and email address);

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e) Any other information that you choose to send to us

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Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

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By placing an order, creating an account, signing up to the newsletter or providing your personal information for promotional purposes, you are consenting to us utilising such personal information for the purposes of direct marketing. If you wish to opt out you can do so by contacting us at info@nubianarray.co.uk.

 

2. Cookies
 

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

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We may use both session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

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We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security; We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to your use of our website;

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We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy

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Our payment services providers may also send you cookies.

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Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. Blocking all cookies will however have a negative impact upon the usability of many websites, including this one.

 

3. Your Personal Information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

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a) administer the website;

b) improve your browsing experience by personalising the website;

c) enable your use of the services available on the website;

d) send you goods purchased via the website, and supply to you services purchased via the website;

e) send statements and invoices to you, and collect payments from you;

f) send you general (non-marketing) commercial communications;

g) send you email notifications which you have specifically requested;

h) send you our newsletter and other marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);

i) deal with enquiries and complaints made by or about you relating to the website;

j) keep the website secure and prevent fraud;

k) verify compliance with the terms and conditions governing the use of the website (including monitoring private messages sent through our website private messaging service)

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Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the permissions you grant to us. 

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Your privacy settings can be used to limit the publication of your information on the website. You can adjust your privacy settings by emailing us at info@nubianarray.co.uk stating your preferences.

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All our website financial transactions are handled through our payment services providers: World Pay and PayPal. You can review the World Pay privacy policy at online.worldpay.com and the PayPal privacy policy at www.paypal.com. We will share information with our payment service providers only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Your personal data including details of your order will be retained by us unless and until you request it to be deleted.  We will delete all customer information upon request within 30 days of you asking us to do so. Such request must be emailed to info@nubianarray.co.uk 

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4. Disclosures
 

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our parent holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy.

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In addition, we may disclose your personal information:

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a) to the extent that we are required to do so by law;

b) in connection with any ongoing or prospective legal proceedings;

c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

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Except as provided in this privacy policy, we will not provide your information to third parties.

 

5. Security of your Personal Information
 

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers. All electronic transactions entered into via the website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).
 

6. Policy Amendments
 

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

 

7. Your Rights
 

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity. For this purpose, we will usually accept a photocopy of your passport and an original copy of a utility bill showing your current address dated within the last 3 months. It is possible that we may withhold such personal information to the extent permitted by law.
 

You may instruct us not to process your personal information for marketing purposes, by sending an email to info@nubianarray.co.uk. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

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8. Third-Party Sites
 

In the event that this website contains links to other websites, we are not responsible for the privacy policies or practices of third party websites.

We may share your Personal Information with third parties to help us use your Personal Information as described above. For example:

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  • MailChimp to manage our subscription lists and send out marketing emails to you where you have consented to do so. You can read more about how MailChimp uses your personal information here:  https://mailchimp.com/legal/privacy/ 

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9. Updating Information

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Please let us know if the personal information which we hold about you needs to be corrected or updated.

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10. Contacting us about this Privacy Policy

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If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@nubianarray.co.uk.

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The data controller responsible in respect of the information collected on this website is Elysian Corp Limited.

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